Lexxify Inc. Standards Against Child Sexual Abuse and Exploitation (CSAE)

Most recently updated: April 26, 2023

1. Introduction

Lexxify Inc. ("Lexxify") is committed to creating a safe and respectful environment for all users of our language-learning app. We strictly prohibit content, behavior, or activities that endanger children or facilitate child sexual abuse and exploitation (CSAE). This document outlines our policies, reporting mechanisms, and compliance with global standards to protect minors.

2. Policy Statement

Lexxify has a zero-tolerance policy toward CSAE. We adhere to:

• International laws, including the ILO Convention No. 182 and UN Convention on the Rights of the Child.
• Local laws in jurisdictions where we operate.
• Google Play’s Child Endangerment Policy and Families Policy.

Any violation will result in immediate action, including content removal, account termination, and reporting to law enforcement.

3. Proactive Measures to Prevent CSAE

We employ the following safeguards:

• Content Moderation:
  • Automated AI tools scan user-generated content (e.g., chats, images) for CSAE indicators.
  • Human moderators review flagged content 24/7.
• Age Restrictions:
  • Users must be at least 13 years old to create an account.
  • Age-appropriate content filters for minors under 18.
• Parental Controls:
  • Optional parental supervision tools for underage users.
• User Education:
  • In-app guidelines prohibit sharing exploitative content.
  • Clear reporting options for suspicious behavior.

4. Reporting CSAE Content or Behavior

Users can report concerns via:

• In-App Reporting: Tap "Report" on any profile, message, or content.
• Email: [email protected] (monitored 24/7).

All reports are prioritized for immediate review.

5. Internal Procedures for Handling Reports

• Investigation: Reports are reviewed within 2 hours by our Trust & Safety team.
• Content Removal: Confirmed CSAE content is removed within 1 hour.
• Account Action: Violators face permanent suspension and device-blocking.
• Legal Reporting: We report CSAE material to the National Center for Missing & Exploited Children (NCMEC) and relevant authorities.

6. Collaboration with Law Enforcement

Lexxify cooperates fully with law enforcement agencies and organizations like NCMEC. We preserve data for investigations while complying with legal requirements.

9. Privacy Protections for Minors

• We comply with COPPA (US) and GDPR-K (EU) for users under 18.
• No unnecessary data collection from minors.

10. Compliance & Accountability

• Annual third-party audits of CSAE prevention systems.
• Transparent updates to policies as laws or Google Play requirements evolve.

11. Contact Information

For CSAE-related inquiries:

• Email: [email protected]